Iridium and GEOS Partner to Offer Emergency Response Service on the Iridium Extreme
At no additional cost to customers, Iridium has integrated the GEOS service into the SOS button on the Iridium Extreme. Launched in September 2011, the Iridium Extreme is the most advanced, rugged satellite phone in the market and is the first to offer an SOS button. As part of the Iridium ForceSM vision for future personal mobile communications, this GEOS service is an enhancement to the phone’s location-awareness services available at launch.
“Iridium worked with a select group of portal providers who developed location tracking and messaging services for the launch of the Iridium Extreme. Since then, the Iridium Extreme has seen much greater demand from customers than we had anticipated and we wanted to provide them an additional level of protection. With the launch of the GEOS Emergency Response service, Iridium Extreme customers now have several options to manage their communications during an emergency situation. Since the SOS button is programmable, customers have the ability to use the GEOS service if their organization does not offer such a service. We wanted to ensure that anyone using the most rugged satellite phone on the planet had an option to reach a highly trained professional in an emergency situation.” “Iridium worked with a select group of portal providers who developed location tracking and messaging services for the launch of the Iridium Extreme. Since then, the Iridium Extreme has seen much greater demand from customers than we had anticipated and we wanted to provide them an additional level of protection. With the launch of the GEOS Emergency Response service, Iridium Extreme customers now have several options to manage their communications during an emergency situation. Since the SOS button is programmable, customers have the ability to use the GEOS service if their organization does not offer such a service. We wanted to ensure that anyone using the most rugged satellite phone on the planet had an option to reach a highly trained professional in an emergency situation.”Joel Thompson, vice president, product management, Iridium.
his first-ever, integrated satellite phone emergency service sets the standard for providing ultimate peace of mind to lone workers and adventurers alike. A quick press of the SOS button automatically dials the GEOS emergency response center, providing a connection to a live support representative. Where the market used to settle for just one-way SOS alerting, customers now can maintain contact with the GEOS International Emergency Response Coordination Center (IERCC) during their emergency for reassurance that help is on the way. The GEOS service adds an important partner into the community supporting the Iridium Force vision. GEOS also adds a layer of performance to the dependable, reliable Iridium Extreme platform.
